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Apple reportedly testing ChatGPT-style bot for AppleCare advisors
Apple is expanding its development of generative AI tools by deploying a new chatbot-style assistant for AppleCare advisors that can quickly answer technical support questions from customers, according to a report from MacRumors' Joe Rossignol. The new tool, simply dubbed "Ask," relies on a generative AI backend developed by the company and allows AppleCare advisors to quickly obtain technical support…
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